Refund policy
Hire bookings are reserved specifically for the customer and may prevent the garment from being hired to someone else. Cancellation and credit eligibility may therefore depend on how much notice is provided.
More than 14 days before your hire
If you need to cancel your booking more than 14 days before the hire start date, please contact us as soon as possible. At our discretion, we may offer a credit for a future hire.
Within 14 days of your hire
Cancellations within 14 days of the hire start date may be eligible for a credit at Sunday Best's discretion, depending on the circumstances and whether the garment can be rebooked.
Within 7 days of your hire
Bookings cancelled within 7 days of the hire start date are generally non-refundable and may not be eligible for a credit. Sunday Best may consider exceptional circumstances on a case-by-case basis.