Need to know
Frequently asked questions.
Your Sunday Best questions, answered, from choosing a dress and booking a studio try-on to delivery, cleaning and returns.
01 How does hiring from Sunday Best work?
Find your Sunday Best, choose your size, event date and four- or eight-night hire, then complete your booking online. We professionally clean and prepare your dress before sending it ready to wear. Enjoy your event, then return it in the reply-paid satchel provided.
02 How long can I hire a dress?
Sunday Best offers 4, 8 and 30 day hires. Choose the option that suits your plans on the product page.
03 When will my dress arrive?
We schedule your order around the event date selected when booking and send Australia-wide orders by express post. Please book as early as possible for regional or remote addresses, and contact Sunday Best if your event is especially close.
04 Does Sunday Best deliver Australia-wide?
Yes. Sunday Best is based in Alstonville in the Northern Rivers and offers express delivery Australia-wide. Your order includes return postage, so sending your dress back after the event is easy.
05 Is dry cleaning included?
Yes. Professional dry cleaning is included in every Sunday Best hire. Please do not wash or dry-clean the dress yourself—simply return it after your event and we will take care of the rest.
06 What if I need help choosing a size?
Check the size and fit notes on the product page, then contact Sunday Best if you would like a second opinion. Tell us your usual size and measurements and we can help you choose. You can also book an in-person try-on at our Alstonville studio.
07 Can I try a dress on first?
Absolutely. Book a private try-on at the Sunday Best studio in Alstonville. Appointments require a $20 styling deposit, which is fully redeemable against your dress hire when you find the one.
08 How do returns work?
Place your dress in the reply-paid return satchel included with your order and lodge it at the post office by the return date. There is no need to clean it first. If you are local, you can return it to the Alstonville studio instead.
Still unsure, lovely?
Sunday Best is here to help with sizing, event dates, styling and Alstonville studio try-ons.